Refund Policy

Last updated: September 2, 2026  ·  inkandchai.in

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Parcels returned to us

If the customer refuses to accept the order and the parcel is returned to us, we will deduct the shipping charge at the time of refund.

If the customer puts a wrong contact number or wrong PIN code and the parcel is returned to us, we will deduct the shipping charge at the time of refund.

Claiming a return, refund or replacement

Customers are requested to drop a mail at refunds@inkandchai.in to claim returns, refunds or replacements.

Outright cancellations by you

1. On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of the order can’t be made or accepted once the products under your order are released for dispatch or shipped out from our delivery location. In such cases, a replacement request can be initiated post receipt of the products.

In case of cancellation before shipment, the amount shall be refunded to you through the same mode of payment (in case of Prepaid) or via credit to your store credit account (in case of COD), which can be used for subsequent purchases.